Frequently Asked Questions
Do I need prior experience to start?
No. Our Fundamentals pathway starts from zero and walks you through safe handling, equipment, and your first validated burn test.
Are your courses aligned with IFRA guidance?
Yes. We teach how to interpret IFRA Categories 9/10 for candles and translate limits into practical formula decisions.
What materials do I need?
We provide a starter list for wax, wicks, vessels, thermometers, and safety gear. Each module includes a printable checklist.
How long do I have access?
Self-paced modules include one year of access; live cohorts include recordings for 90 days after the final session.
Do you offer certificates?
Many courses include a digital certificate of completion. Certificates reflect course scope and are not professional licenses.
What is your refund policy?
Self-paced courses: refund within 7 days if under 20% watched. Live cohorts: full refund up to 72 hours before start.
Will I get one-on-one feedback?
Select live or hybrid options include office hours where you can review your burn data and receive tailored guidance.
Can I use these methods for my business?
Yes. Our Business modules cover costing, batch traceability, labeling, and supplier audits to help you operate responsibly.
Do you guarantee results?
We do not guarantee specific outcomes. We teach tested processes so you can iterate safely and improve your results over time.